Praise for NBNTech

[alanguide]

I would like to convey praise for the NBN Tech who recently attended. He solved a worsening problem. There appears to be no way I can do that with an email to NBN (only complaints). Can I convey a 'thankyou' to a named tech through you, that will reach the actual tech (subbie)

[Ahra_G]

Hi @alanguide,

We'd certainly love to pass your kudos to the tech directly! 

Could you please provide us with more info? We want to make sure that the tech gets a pat on the back for a job well done!  

Thanks! 

Ahra_G

[alanguide]

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@Ahra_G wrote:

Hi @alanguide,

We'd certainly love to pass your kudos to the tech directly! 

Could you please provide us with more info? We want to make sure that the tech gets a pat on the back for a job well done!  

Thanks! 

Ahra_G

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Hello

I am at Port Stephens, and had a longstanding intermitent fault. NBN tech Rakesh attended about a month ago.  He was patient, thorough and professional and he found the fault. Since then my FTTN connection has been faultless (I tested it daily over a month). I would like to think that this praise reaches him. Also, I want to thank 'Jac' (lady) at TPG for patiently guiding me through router set-up when automatic set-up failed. I would also like to hear that this praise has reached her! And I'd like to thank all the support staff on this forum too, who made it all possible.

Alan

[BasilDV]

Hi @alanguide

We are happy that the issue has been completely resolved.

We are glad to forward your commendation to our staffs, as we are sure that they'll be delighted.

Have a great day!

BasilDV