REPLACEMENT NTD

TobyWarhol
Level 2
After big electrical storm last night NBN NTD box is faulty, no lights to in it. Tried another power outlet but the box is fried.
NBN NTD Model:
ARRIS CM8200B P2
How long until I receive replacement?
1 REPLY 1
Ahra_G
Moderator

Hi @TobyWarhol

 

I've since checked your account using your Community details and found out that the issue is now raised to our Engineering team.

 

Please await for an Engineer to contact you for updates regarding the status of the lodged fault. Updates will be provided via phone call or SMS. 

 

 

-Ahra_G