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Repeatedly asking me to enter my password to the server

upalide
Level 2

TPG server suddnly asking my passwords repetedly

I never change the pa

9 REPLIES 9
upalide
Level 2

TPG serverr suddely cannot recognise my 

robyng7
Level 3

Same here. Tried hotspotting off my phone. Still can't send. Turned modem off then on. Turned ipad off and on.  Reentered password which has always been same

robyng7
Level 3

Tried sending on my phone using tpg account and won't send either

robyng7
Level 3

I fixed it MYSELF by going into email settings and adding another smtp as - 

themessagingco.com.au   

ugh two hours wasted pulling my hair out

robyng7
Level 3

Disregard that, still pulling my hair out

david64
Level 15

Hi @upalide . Which system is it that is asking for your password?

Is it My Account, or Post Office, or mail client?

robyng7
Level 3

Finally fixed at about 4.30

alanguide
Level 7

For many years, from time to time one of the mailservers fails and this message appears. It comes good after a while.

robyng7
Level 3

Message from The Messaging Company

 

Announcement: We are aware that some customers are unable to access email and are receiving a username and password notification. Engineers are working to resolve this issue ASAP. Please monitor this page for updates. Update 25/02/24 Service has been restored, if you are experiencing an issue, please submit a support request using the Contact Us button at the bottom of this page.