Router connection

[dwillmml]

I recently connected the C1200 to the NBN cable and evrything is going great. But after I restarted my computer I have not been able to connect to the modem. Logging into tplinkwifi.net gives me this error... "Oops! It looks like you aren't connected to your TP-Link network.Please check your network connection and try again" there is nothing in the TP-link hardware FAQ that even describes my problem.
I am connected to the internet through the router. I have tried a release and renew of the IP and a PC and Modem power restart, and still cant access the router settings. I need to access this to set up a printer connection.

I dont want to do factory resets of the modem for fear I am going to lose the connection all together.

Any advice would be helpful.

[Anonymous]

Hi @dwillmml,

Welcome to the community!

I'd like to know what model number of TP-Link you have?

Can you try to change the settings of your router to  'DHCP mode'

Let me know how it will go.

Regards,

[dwillmml]

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@Anonymouswrote:

Hi @dwillmml,

Welcome to the community!

I'd like to know what model number of TP-Link you have?

Can you try to change the settings of your router to  'DHCP mode'

Let me know how it will go.

---

Shane,

Thanks for the advice.

The TPLink is an Archer C1200 V1.

DHCP was on, it was never turned off and this was on when I recieved the box. However since there was no way of accessing the settings there would have been no way to try this. 

I have since corrected the issue by doing a factory reset.

Thanks anyway for your assistance

[Anonymous]

Hi @dwillmml,

I am glad to know that. In case you will have queries in the future do not hesitate to open a thread here in our community.

Have a great day!