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Hi,
I just connected to TPG 5G Home Broadband with the Sagemcom 5866T.
After the initial set-up and changing SSIDs and passwords, the WIFI management function has dropped off the UI meaning that it is now impossible to make changes to the WIFI.
I am on software version SGJy100058 and have tried multiple factory resets.
Is there a firmware update that can fix the web management issue?
Thanks.
Hi @mac0z
Are you connected via WiFi or Wired connection?
The modem/router is currently running with the latest firmware available.
BasilDV
Thanks for your response. I have tried both wired and wireless and it is the same issue.
I have attached a screenshot of the problem if someone from TPG is inclined to escalate this to Sagemcom for a fix.
On my unit, the GUI is just buggy all round, but the modem and internet seems to work fine.
@BasilDV . Which one is it? You've told this user that SGJy100058 is the latest firmware.
In this thread:
you've told this user that SGJy10021E is the latest.
There should be a Support page maintained by the engineering team (or whoever generates the firmware) of the latest firmware versions for all routers officially supported by TPG.
Hi Basildv,
I have tried both. I still have the same problem.
I either have a bad unit or the Sagemcom is not fit for purpose without a firmware fix.
Thanks anyway.
Hi @mac0z ,
Basil is not available at this time. Could you ping me a message with your details so we can check what other options we have to fix this modem issue?
Regards,
Hi Basildv,
I have tried both. I still have the same problem.
I either have a bad unit or the Sagemcom is not fit for purpose without a firmware fix.
Thanks anyway.
@Anonymous . You might like to answer the question I asked Basil yesterday in this thread which he hasn't answered.
Thanks @Anonymous .
I sent you a PM.