How to Set up your TPG Email in Microsoft Outlook 2016
Before doing the set up, make sure you have your account User name and password. Otherwise contact our Help desk technical support to provide the information.
Step 1. On the upper left corner of the screen kindly click the “File and then click on Add account”
Step 2. Enter your TPG email address. Click on Advance options and make sure there's a tick on “Let me set up my account manually”. Click “connect” to continue the set up.
Step 3. In Advance set up, Select the type of email address you want to set up. For most TPG Customer use POP unless you have subscribe for an iMap.
Step 4. Picture below is an example settings for a POP Email.
Incoming mail server: mail.tpg.com.au
Incoming Port: 110
Make sure that both “This server requires encrypted connection (SSL/TLS) and
Require logon using secure password authentication (SPA)” are both not tick.
Outgoing mail server: mail.tpg.com.au
Outgoing Port: 25
Make sure that “Require logon using secure password authentication (SPA)” is not tick.
Once done, click “Next” to continue.
Step 5. Type your email password to secure your email account. And click “Connect” to continue.
Step 6. Your email is now ready. Click “Done” to finish.
Take Note: If you encounter any issues in setting up your email, kindly contact our help desk hotline on 13 14 23 and we'll be more than happy to assist you.
@JovemarL wrote:How to Set up your TPG Email in Microsoft Outlook 2016
Before doing the set up, make sure you have your account User name and password. Otherwise contact our Help desk technical support to provide the information.
Step 1. On the upper left corner of the screen kindly click the “File and then click on Add account”
Step 2. Enter your TPG email address. Click on Advance options and make sure there's a tick on “Let me set up my account manually”. Click “connect” to continue the set up.
Step 3. In Advance set up, Select the type of email address you want to set up. For most TPG Customer use POP unless you have subscribe for an iMap.
Step 4. Picture below is an example settings for a POP Email.
Incoming mail server: mail.tpg.com.au
Incoming Port: 110
Make sure that both “This server requires encrypted connection (SSL/TLS) and
Require logon using secure password authentication (SPA)” are both not tick.
Outgoing mail server: mail.tpg.com.au
Outgoing Port: 25
Make sure that “Require logon using secure password authentication (SPA)” is not tick.
Once done, click “Next” to continue.
Step 5. Type your email password to secure your email account. And click “Connect” to continue.
Step 6. Your email is now ready. Click “Done” to finish.
I have tried this and it does not work, all night it sat waiting. There must be an easier solution.
When I rang support last night they had no idea.
Take Note: If you encounter any issues in setting up your email, kindly contact our help desk hotline on 13 14 23 and we'll be more than happy to assist you.
