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Settings required to access myTPG email account with Thunderbird 78

johnhazz
Level 2

Thunderbird has just updated and will not access my TPG email account.

What settings are required to allow Thunderbird to access my account.

I am still able to connect via my android tablet and phone.(so far).

1 REPLY 1
david64
Level 10

Hi johnhazz.

Have a read through this.

 

A moderator produced this article for Thunderbird.

https://community.tpg.com.au/t5/Broadband-Internet/Thunderbird-ver-78-1-1-and-above-Troubleshooting/...

 

You'll notice near the end that SSL is set to NONE, so all communication is not encrypted. Thunderbird v78 has deprecated SSL/TLS below TLSv1.2. 

If you want to use encryption, have a look here:

https://community.tpg.com.au/t5/Broadband-Internet/TPG-email-account-inaccessible-with-Thunderbird-7...

Read through the whole lot but take note at the end from David1010. I don't use Thunderbird so I can't comment on it.