TPG Community

Get online support

Settings required to access myTPG email account with Thunderbird 78

Highlighted
Level 1b

Thunderbird has just updated and will not access my TPG email account.

What settings are required to allow Thunderbird to access my account.

I am still able to connect via my android tablet and phone.(so far).

1 REPLY 1
Highlighted
Level 9

Hi johnhazz.

Have a read through this.

 

A moderator produced this article for Thunderbird.

https://community.tpg.com.au/t5/Broadband-Internet/Thunderbird-ver-78-1-1-and-above-Troubleshooting/...

 

You'll notice near the end that SSL is set to NONE, so all communication is not encrypted. Thunderbird v78 has deprecated SSL/TLS below TLSv1.2. 

If you want to use encryption, have a look here:

https://community.tpg.com.au/t5/Broadband-Internet/TPG-email-account-inaccessible-with-Thunderbird-7...

Read through the whole lot but take note at the end from David1010. I don't use Thunderbird so I can't comment on it.