Slow ADSL2+ Download speed

[imuwayne]

Hi, I have installed TPG ADSL2+ few weeks ago. To be honest, I haven't used it much because I find my own hotspot is 100x more faster than this ADSL2+. I am still waiting for the NBN to be available at my area. I want to cancel my current ADSL2+ service , I have tried all the steps to reconfirm the speed. Could you please help me with the cancellation. Thanks!

[BasilDV]

Hi @imuwayne

The internet speed of the ADSL/ADSL2+ service depends on the quality and cable distance from the Exchange. We've created an article that will guide you on how to troubleshoot a Slow speed issue.

You may use this article: How to check the connection speed on your NBN FTTN/FTTB service for you to check the sync speed that your modem is getting.

BasilDV