Slow NBN Sunshine Coast

[fatman99]

Extremely slow speeds on the Sunshine Coast. Speed test 3mbps on a 50mbps connections? 

[Ahra_G]

Hi @fatman99,

In order to confirm if you are getting a slow connection speed, you may check this directly with your modem/router.

Are you using a WiFi or a Wired connection when you tested the speed? This article might help you troubleshoot your speed issue:

• Slow speed issue

You may also check the articles below.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If the issue persists, let us have your Customer ID/username via private message so we can have our Tech team to perform troubleshooting along with you.

Thanks! 

Ahra_G

Extremely slow speeds on the Sunshine Coast. Speed test 3mbps on a 50mbps connections? 

[Shane]

Hey, fatman99

Just checking should you require further assistance feel free to update this thread or send us your details.

Cheers!

 

Extremely slow speeds on the Sunshine Coast. Speed test 3mbps on a 50mbps connections?