Slow internet 5g boardband

[abcd1963]

I just change my plan to broadband for a while. However, I started to experience slow internet these few days, especially at night time. It is a 100mbs 5g home broadband plan but I only have around 2-5 download mbs around night time.

This is around 9 o'clock today

http://tpg.speedtestcustom.com/result/94519840-5840-11ed-b8ba-97bedea186b0

And this around 6 yesterday
Also, I sometimes experience unstable ping as well 

So I would appreciate it if TPG can check my problem, thank you.

[BasilDV]

Hi @abcd1963

Is the slow speed noticeable every night only?

Shoot me a PM with your TPG username or customer ID number to check this further.

BasilDV