Slow internet

[abbart]

Two days ago my internet speed went from a level 27 download which is good for my fttn and now it’s at best 5 mostly 2. Nothing has changed at my end and due to massive wait times I can’t contact tech support. Any one able to assist

[BasilDV]

Hi @abbart

Welcome to the Community!

We were able to locate your account and learned that this case has been escalated to our Engineers.

Further updates will be provided by your assigned Engineer once available.

Let us know if you need further assistance.

BasilDV