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Slow speed via firestick

Level 2

I am unable to watch anything through my Amazon Firestick between around 7pm to 9pm due to constant buffering. I'm on the NBN 50 plan but speed test results through the firestick show speeds under 20. I require a minimum of 30 to prevent buffering. It also shows my host location as Sydney. I'm in Brisbane.


This only happens in the evenings, during the day the speed tests through the firestick show 50mbps and host location as Brisbane. 


I've tried ringing multiple times when this is occurring but can never get through....


Hi @sarah38 


How many devices were connected at the same time between 7PM - 9PM?

Did you test the speed on your computer or smart phone during those times as well or only on the firestick?