Throughout my time with TPG i've had two different plans and both have given me an upload speed of lower than 1mbp/s, I currently am on the 48Mbps plan and have zero issues with download speed and it is only with the upload when my maximum uplaod speed is 32Mbps. Is there a possible way to increase it as it takes hours to upload small files.
Kind regards, Alex
Welcome to the Community!
We were able to locate your account using your community details and tested the line, but it shows that the modem/router is getting a good connection speed with 59Mbps Downstream and 22 Mbps Upstream.
You may check it as well. Check this article for the guide: How to check the connection speed on your NBN FTTN/FTTB service
You may check the Bandwidth control of your modem/router.
Let us know if you need further assistance.
Have you perhaps tried checking which device/app is utilising most of the upload speed specially when multiple devices are connected simultaneously?
Nonetheless, I have organised a call back to be made tomorrow, 12 August 2021 between 1-5PM AEST from our Technical team for further assistance.
Should you have a preferred time for the call, please don't hesitate to let us know.