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Speed 100NBN plan slow

skynetwork
Level 2

Hi,

I'm not getting the plan speeds unfortunately, I'm getting 30.9Mbps down, and 7.1Mbps up on the 100 plan with a 69 ping and this is fairly consistent all times of the day. 

1 REPLY 1
Ahra_G
Moderator

Hi @skynetwork,

 

We recommend to check out this article which may help with the speed issue: Troubleshooting NBN Speed

 

Send us a private message if the issue persists. 

 

-Ahra_G