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Static IP on FTTN Residential

Level 1c

My IP kept changing whenever I restarted my modem. Could you please offer static IP to residential? I can't be changing my security camera IP everytime I restarted my modem.

6 REPLIES
Level 4

I am sure that many of us would like to have a static IP address assigned to the modem but unfortunately, TPG does not provide static IPs for "Personal" services. You may want to look at using a "Dynamic DNS" service that your modem supports and this would be almost as good as having a static IP address.

 

Level 3

Hi @bisheng83

 

A quick search of the TPG website shows that a static IP is available on the NBN small business plans. 

 

Google took me to https://tpg.com.au/nbn-business-fttn

 

Hope that helps Smiley Happy

Moderator

Good day @bisheng83,

 

Welcome to TPG Community!

 

At this point we don't offer the static IP address for residential NBN plans, but we are always looking at improving our customers experience with us.

 

Our NBN Small business plans already come with a static IP address. If you wish to upgrade your plan, I can arrange a call from our Change of plan team or you can contact them at 1300 365 313.

 

Kind regards,

Level 1c

I had ADSL 2+ Static IP. I checked the business plan is offering the same thing with static IP at $10 more per month. I'm not using it for commercial, it is a residential address. I hope TPG could do something to change this. It is extremely inconvenience to change IP for home security system.

Moderator

Hi @bisheng83,

 

This is noted and we will forward this to our Management for consideration. Just check our website from time to time, in case we have updates with our NBN service.

 

At this point, if you need a Static IP address for the NBN service, you can upgrade to our small business NBN plan.

 

Kind regards,

Level 3
 
Level 1a
 

My IP kept changing whenever I restarted my modem. Could you please offer static IP to residential? I can't be changing my security camera IP everytime I restarted my modem.

 
 Download 
Level 1a
 

My IP kept changing whenever I restarted my modem. Could you please offer static IP to residential? I can't be changing my security camera IP everytime I restarted my modem.

 
 
Level 1a
 

My IP kept changing whenever I restarted my modem. Could you please offer static IP to residential? I can't be changing my security camera IP everytime I restarted my modem.

 
 Download 
 
Port Forward Network Utilities
 
You can set a static Ip
Use 

203.12.160.35  (Prefered)

203.12.160.36 (Alternate)