'Synchronizing subscribed folders ERROR

[rkjones9]

Task 'Synchronizing subscribed folders for rkjones9@icloud.com.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for rkjones9@icloud.com. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

Can anyone please help me resolve this issue

With thanks

Roger

[BasilDV]

Hi @rkjones9,

Welcome to TPG Community!

We've searched the issue that you are experiencing and have seen a fix for it on the MAC forum or discussions.

Check this link.

More helpful discussions are posted there.

Should you require further assistance, please let us know.

Kind regards,

BasilDV

[jemowens]

I have this problem right now, but I don't have a MAC, so what do I do please?

[Ahra_G]

Hi @jemowens

May we know the exact error that you are getting and the type of operating system that you are using?

[jemowens]

The message I am getting is:

Task 'Synchronizing subscribed folders for jemowens@tpg.com.au.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for jemowens@tpg.com.au. 

Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

I am using Windows 10.

jemowens@tpg.com.au

[Ahra_G]

Hi @jemowens, 

This appears to be a common error on Outlook emails. 

You may want to check this article directly from Microsoft: Outlook Error Code 0x800CCC0E

Let us know should you still require assistance. 

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Regards,

Ahra_G