Get online support
Hi @Ommundson1,
Welcome to the Community!
Thanks for raising this with us. The said error usually comes up if your account has been flagged due to spam messages. To have it resolved, please change your Email password. We also suggest that you run an antivirus software for potential malware that could have been the trigger for the flagging of your account to avoid it from happening again.
For reference on how to change your email password: Using TPG My Account & Online Account Info
Regards,
Hi Caroho ,
I also tried the above solution and it absolutely works . Be sure to only enter your user name without the " @TPG.com.au".