I cannot download any emails from my TPG email account on my Macbook (Microsoft Outlook 365 for Mac), on on my iPhone 8 or my iPad.
I can however access my email using TPG Post Office.
The message I get on my Macbook Outlook as follows:
The server for acount "xxxx" returned the error "failed": Could not connect to server." Your username/password or security settings may be inccorect. Would you like to try entering your password again?"
I have re-entered my password several times on all devices and still not working.
I have been using the same TPG email address for many years. I don't know why it has stopped working today and how to fix it.
Help would be appreciated.
I have the exact same problem. This comes up every now and then and to resolve it, I set a new password and it fixes it for a while. I tried setting a new password today however that didnt fix it. Ive seen other people have the exact same issue so it seems to be affecting a few users, if not all.