My email is down (POP using a client) however webmail works. I get an "authentication" error. i've had this in the past and to fix it i update my password but no such luck this time. very fustrating!
I too am in Sydney and cannot download any emails from my TPG email account on my Macbook (Microsoft Outlook 365 for Mac), on on my iPhone 8 or my iPad.
I can however access my email using TPG Post Office.
The message I get on my Macbook Outlook as follows:
The server for acount "xxxx" returned the error "failed": Could not connect to server." Your username/password or security settings may be inccorect. Would you like to try entering your password again?"
I have re-entered my password several times on all devices and still not working.
I only have a basic knowledge of how this works, so it would be good to know if its because the TPG email system is down, and I can just wait for it to return. OR do I need to try to resolve this in some way?