Terribly slow NBN

[emguilherme]

What's up with so slow connections? NBN is so bad. This is waaay below what it should be.

http://tpg.speedtestcustom.com/result/b1d13ac0-5c6e-11ec-b831-692b4cd37b5

[BasilDV]

Hi @emguilherme

Thanks for raising this with us.

We checked the account and it shows that the modem/router is getting a good connection speed.

Did you test the speed via WiFi or Wired connection?

We've created an article that may help you resolve this issue.

• Slow speed issue

If you are using a WiFi connection, signal interference may be causing it.

Here are some articles that may help improve your home WiFi network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

Let us know if you need further assistance.

BasilDV