What's up with so slow connections? NBN is so bad. This is waaay below what it should be.
Thanks for raising this with us.
We checked the account and it shows that the modem/router is getting a good connection speed.
Did you test the speed via WiFi or Wired connection?
We've created an article that may help you resolve this issue.
If you are using a WiFi connection, signal interference may be causing it.
Here are some articles that may help improve your home WiFi network.
Let us know if you need further assistance.