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Ticket 12193792 status update

Olivier1980
Level 2
Can you please give me an update on ticket number 1293792 as I haven’t received a callback at the time I requested
I’ve been without internet for a couple of days and I need it fixed asap
Please provide me an update asap
Regards
Olivier
1 REPLY 1
Anonymous
Not applicable

Hi Olivier1980,

The ticket number appears to be invalid, send us your details (Username/Customer ID together with the address on file) so we can check the status of the escalated fault and chase this with our Team
 

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Regards,

 

 

Can you please give me an update on ticket number 1293792 as I haven’t received a callback at the time I requested
I’ve been without internet for a couple of days and I need it fixed asap
Please provide me an update asap
Regards
Olivier