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Unable to connect to websites

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Tracymt
Level 2
Both my phone and laptop are no longer able to connect to websites via wifi. Troubleshooting states DNS server might be unavailable. We are paying for unlimited wifi and have had so many problems, even with a new modem. When I connect to data (with another provider) I have instant success. Definitely a problem TPG!
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Tracymt
Level 2
Update: TPG rebooted server which seems to have fixed problem.

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Tracymt
Level 2
Update: TPG rebooted server which seems to have fixed problem.
BasilDV
Moderator

Hi @Tracymt 

 

Welcome to the Community!

 

We've created an article that will guide you in 'Troubleshooting Browsing Issues on Specific Webpages'.

We're glad that you were able to fix the problem.

Let us know if you need further assistance.

 

BasilDV

BasilDV
Moderator

Hi @Tracymt 

 

Welcome to the Community!

 

We've created an article that will guide you in 'Troubleshooting Browsing Issues on Specific Webpages'.

We're glad that you were able to fix the problem.

Let us know if you need further assistance.

 

BasilDV