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Unreliable ADSL - Dandenong VIC.

safetylok
Level 2

 Hi,

 

More of a report than a question from Dandenong 3175 in Victoria

 

Past ~12 months experience ~2 dropouts per week, no worries.. Just reset everything and get on with life.

 

Last week its been nothing but long drop outs with maybe 15 min of usable internet per hour, impossible to run a business.

 

For reference it took over 15 minutes from login to write these 6 lines of text.

 

Cheers.

2 REPLIES 2
Shane
Moderator

Hi @safetylok,

 

Welcome to the community!


I'd love to help and see what cause drop outs on your service. I'd like to know on which device(s) you experience this issue?

 

Also, kindly PM me your account details (Username/Customer ID or Contact number associated with the account).

 

 

Regards,

safetylok
Level 2

Thanks Shane,

 

I managed to get onto tech support via email.

 

Cheers.