Unstable Internet Connection

[Tuyet_lu]

The Internet has been unstable for a month. Completed reset on NBN and internet modem. Still unstable. 

Attach is an image of the download speed results. 

[BasilDV]

Hi @Tuyet_lu 

Welcome to the Community!

We tried to search for your account using your community details to no avail.

We'd like to have a better understanding of the situation and run some tests to identify if there's a fault on the line in order to provide a proper resolution.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV