TPG Community

Get online support

Upgraded to NBN100 from NBN50 but still only getting NBN50 speeds

Trigona
Level 2

I upgraded my plan from NBN50 to NBN100 last week, but Speedtest is still telling me I'm getting 50Mbps.

I've cycled the modem (supplied by TPG) and the NBN box but there is still no difference.

 

Please help.

1 REPLY 1
Jacob_Bowz
Community Manager

Let's get those speeds up to par, @Trigona. We'll get you to send through a private message so we can get a better idea of what's happening.