Does TPG allow customers to use a third party router ? I have a Netgear Nighthawk D7000 currently not being used but when i try to set it up as a new router I can't get it working.
Just wondering if TPG lock down thier service to the supplied router ?
*Edit* When I connect the router to the NTD (white box) and type in the login in adress the router login dosn't load.
I have a look at the thread.
I was on another forum last night and I was told to press the reset button on the NTD to set up a new router. Just wondering what is lost in the reset ?
Does the NTD have a configuration like a router ?
If I do reset it does it require a NBN tech to come out and reconfigure ?
It is okay to push the reset button of the NBN NTD box. You do not need to configure anything on it's end it is just like 'refreshing/turning on and off' the connection of the box.
You can visit this thread in case you will need additional reference NBN FTTP Setup - General Setup.
Let me know should you require further assistance.
This one is a D7000 v1, not a v2, and im in a NBN FTTP connection.
I used the Setup wizard and while it detected an internet connection, it would not accept my username and password.
Any further assitance available, or do I need to go a buy a v2?
Hi @GavinLong, are you getting any error message?
Have you checked if all settings are properly configured?
This guide may help you with the settings: