TPG Community

Hardy · ‎07-03-2018

Does TPG allow customers to use a third party router ? I have a Netgear Nighthawk D7000 currently not being used but when i try to set it up as a new router I can't get it working.

Just wondering if TPG lock down thier service to the supplied router ?

*Edit* When I connect the router to the NTD (white box) and type in the login in adress the router login dosn't load.

Anonymous · ‎08-03-2018

Hi @Hardy,

Try to follow the troubleshooting on this thread. Connect Asus RT-AC88U to Huawei HG659

Let me know how it will go.

Cheers!

Hardy · ‎08-03-2018

Hi @Anonymous

I have a look at the thread.

I was on another forum last night and I was told to press the reset button on the NTD to set up a new router. Just wondering what is lost in the reset ?

Does the NTD have a configuration like a router ?

If I do reset it does it require a NBN tech to come out and reconfigure ?

Anonymous · ‎08-03-2018

Hi @Hardy,

It is okay to push the reset button of the NBN NTD box. You do not need to configure anything on it's end it is just like 'refreshing/turning on and off' the connection of the box.

You can visit this thread in case you will need additional reference NBN FTTP Setup - General Setup.

Let me know should you require further assistance.

Anonymous · ‎08-03-2018

Hi @Hardy,

Apologies, I overlooked the link I have provided to you. You can use a 3rd party router as long as it is compatible with the NBN FTTP service or the router is NBN compatible.

Regards,