Very slow speed internet and connection

[Daryush89]

Hi I got nbn box today and the internet speed very slow and connection is very bad please help asp

[peter_k]

Hi

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter

[sajalm]

HI @Daryush89 ,

Welcome to Community,

From our system , we can see your service is up for more than 1 week and has good sync speed. If you are using wifi, pls try both 2.4 and 5 ghz bandwidth.

You can check from out My tpg apps as well regarding you speed , billing and other issues.

If you still having issue pls message me.

Regards,

Sajal