What is the process for cancelling our NBN Service

[foresthill8]

What is the process for cancelling our NBN service, how long does it take?  We are currently not in contract so I assume there would be no costs.

Please advise

[Aubrey]

Hi @foresthill8, when you are outside a contract, there will be no termination fees. However, you are required to provide at least 30 days notice and the service has be paid until the end of the notice period.

You can send us a private message with your account details and so we can look into your account.

Thanks,

Aubrey