When one's port is down in the FTTC distribution point....

[mpgioia]

When one's port is down in the FTTC distribution point.... Interested in the community's anecdotal experience with TPG's support response in speed in getting a technician out to resolve.... I'm severely worried they're simply going to take forever.

And any tips and hints to light a fire under them to get it resolved ASAP...

[Riezl]

Hi @mpgioia , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community