Why is my internet down?

[Rnrcook7]

?

[Ahra_G]

Hi @Rnrcook7, 

We recommend to check first if your area is affected by an outage/maintenance here: TPG Service Status

If your address is not listed, please PM us with your TPG customer ID or username so we can have a look at your service. 

Thanks! 

Ahra_G

[Dimuthu]

There was an nbn outage, the updates shows it fixed now

[Dimuthu]

Please assist asap

[Dimuthu]

Please provide assistance to restore my internet connection

[Dimuthu]

Please provide technical support to fix the internet connection issue

[Aubrey]

Hi @Dimuthu, if your connection is not restored yet, send us a PM with your details and we'll look into it ASAP.