Wifi constantly dropping out

[ET]

Wifi is constantly dropping out, this makes it really difficult to work from home. I've tried resetting the modem, doing a speed test, moving the modem .. but nothing seems to work. Is this the way TPG force customers to upgrade their plans?

[Ahra_G]

Hi @ET, 
 

We've created articles which you may find helpful in resolving the connectivity issue with your Wi-Fi:

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If the issue persists, let us have your Customer ID or username via private message so we can assist you further.

Thanks! 

Ahra_G

[ET]

As I mentioned previously I have tried all of that.