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Wifi is not working

Level 1b
Both the nbn and modem lights are flashing and when I checked it said there was no outage in my area

Hi @Leslie


Welcome to the Community!


We were able to locate your account using your community details and understand that you've been in touch with our Tech team.

Your service was affected by an unplanned NBN network outage, which was declared around 7PM.


The NBN Co's technician was able to resolve the issue and your service is working within specification.


If you need further assistance, please let us know.