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Wifi is not working

Leslie
Level 2
Both the nbn and modem lights are flashing and when I checked it said there was no outage in my area
1 REPLY 1
BasilDV
Moderator

Hi @Leslie

 

Welcome to the Community!

 

We were able to locate your account using your community details and understand that you've been in touch with our Tech team.

Your service was affected by an unplanned NBN network outage, which was declared around 7PM.

 

The NBN Co's technician was able to resolve the issue and your service is working within specification.

 

If you need further assistance, please let us know.

 

BasilDV