Wifi is really unstable

[annie1003]

Hi team,

It had been a month since I changed to 5g broadband, and the experience is totally terrible.

Really unstable and 80% of the time are 4g.

Can you please solve the problem cause I am paying an extra for a stable 5g service.

Annie

[Ahra_G]

Hi @annie1003, 

Let's check what seems to be causing this connection issue. Please send in your Account  number or customer ID via private message so we can remotely test your service. 

Thanks! 

Ahra_G

[Mario120]

Unstable Wi-Fi Is Caused by Wireless Interference. Wireless congestion is caused by issues with two factors: frequency overlap and limited Wi-Fi channels. MyAARPMedicare.com