Wifi not working

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Level 1a
Hi, my my internet is currently not working, when I connect to it says it is currently automatically configuring something, I have restarted my modem about 3 times or so and it’s still not working, I was just wondering if there was any way to fix this. Thanks.
1 REPLY 1
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Moderator

Hi @Dulic11,

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and understand that you've contacted our Tech team yesterday.

 

They've managed to push the router to authenticate to the NBN server and now the internet is working.

 

If you need further assistance, please let us know.

 

BasilDV