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Hi @Stephanie, You'll find the default WiFi password on a sticker on the underside of your new modem. It's usually an 8 digit numeric number.
Hi @Stephanie,
What modem did TPG give you? What brand and model number?
Hi @Stephanie,
Welcome to the community!
We did an article that will help you get your forgotten Wi-Fi password. You can visit this link.
Let us know how it will go.
Cheers!