TPG Community

Get online support

Your newly installed broadband equipment is waiting to be automatically configured.

Villan
Level 2

Hi, I just had my NBN installed however I am getting "Your newly installed broadband equipment is waiting to be automatically configured" for the last 3 hours with no change. What are the configurations so I can put these in myself? This is taking way too long and after 4 or 5 reboots something must be wrong.

 

Thanks!

1 REPLY 1
luisc
Moderator

Hi

TPG modems are preconfigured when we deliver it to your place.

However it may have some faults on it.

I will advice you to do manually set up,

https://community.tpg.com.au/t5/Modems-and-Devices/How-to-set-up-your-TP-Link-VR1600v-modem/td-p/709

 

Thanks