boxhill

apple1116
Level 2
I bought $94.99. Why didn't you send me a modem?
1 REPLY 1
Ahra_G
Moderator

Hi @apple1116,

 

We'd like to get to the bottom of your concern. 

 

Let us have your Customer ID or username via private message so we can check what type of plan you're subscribed to and whether an equipment has been requested or not. 

 

 

Regards,

Ahra_G