cannot send email

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Level 1b

I am unable to reply to emails whether in my email app or in TPG post office. I reset my password as per instructions found here. I cannot send but can receive. Nobody has contacted me. This has been occuring since sunday last week .  I have no idea how to resolve this

3 REPLIES 3
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Moderator

Hi @bowesy

 

Thanks for raising this with us and we apologise for the inconvenience.

 

We've raised this case with our Post Masters and will provide you with the updates as soon as it becomes available.

 

BasilDV

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Level 1a

cannot send emails and cannot get any assistance from TPG? What has happened to your service levels??

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Moderator

Hi @ioshry,

 

Thanks for raising this to us. Do you receive error message when sending emails? Also, please confirm if you can send emails using our Post Office ( https://www.tpg.com.au/home/postoffice ).

 

Regards,

 

 

cannot send emails and cannot get any assistance from TPG? What has happened to your service levels??