download speed

Level 1

Hi i am inquiring about our download speed at unit 2 69 marshall street ivanhoe it quite slow and we are working from home atm due to the circumstances. i am wondering if you can speed it up or anything pleasse its is currently saying its is 4 mbps

Level 9

Are you ADSL or ADSL2+ or NBN?

As an example, from the coverage map, ADSL2+ should give you a substantially faster speed.

Who is saying it is only 4Mbps?

Is that on wifi device or cable-connected computer?