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email set up new Ipad

mja Level 1b
Level 1b

trying to set up emal account on new i pad for alias "maxxxxxxx"  have enterd many times details correct keep getting "system I/O error" cant set up this account on other Apple products either

4 REPLIES
Level 6

Hi @mja I've just been chatting to support and there is a mail server issue that is affecting some email addresses, give it time and I'm sure it will be resolved.

Moderator

Good day @mja and @orbistat,

 

Welcome to TPG Community!

 

The email issue that we've experienced has been fixed. Are you able to check your email accounts if it's already working?

 

Keep us posted with the updates.

 

Regards,

Level 6

Thanks @BasilDV yes the issue was resolved this morning, I was also notified via SMS earlier, thanks for the follow up.

Moderator

Great! Thank you for the confirmation @orbistat. Smiley Very Happy