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emails always replying from default address

Highlighted
Level 1c

Good morning,

Why does replying to an email sent to my alias e.g. 5678@tpg.com.au
always revert to replying from the default account e.g. 1234@tpg.com.au???

Never used to happen with Chariot - only since signing up with TPG.
I use Outlook Express (not Outlook).

I need to be able to reply to emails sent to both addresses
with the correct email address.

Is it possible to NOT have a default email address?

Is there a setting somewhere which will enable replying to an email
to be sent from the alias address it was sent to without having to forever
check the From address?

Thank you.

2 REPLIES 2
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Level 1c

Hoping I have now fixed this by researching this forum.

I had asked for a second email address when first joining TPG.

The CSO set it up as an alias when it should have been set up as a slave account.

Time will tell.

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Moderator

Hi @6727296

 

You are correct, creating a second Email address under your main TPG account will be called as Slave.

Alias, basically means another name for your main account.

 

BasilDV