modem and NBN FTTC no connetion

[wyxwyx1230]

Hi I have followed all instructions to connect modem and NBN FTTC.  but still no light of dsl/internet.Can your technician come for site visit please?. recevied again the text message today for NBN modem connection.

[Ken-C]

Hi there             

 Welcome to the community,

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

kind regards