nbn Outage 2093

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Level 2

Can I please get a service update for 2093. NBN site says no service issues but the downstream light is blinking. I've tried the power reset option. Service was working fine yesterday night at 9:30pm so outage occurred some time overnight. 

 

Thanks in advance. 

2 REPLIES 2
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Moderator

Hi @clontarf

 

We apologise for the inconvenience of not having the service working. 

 

I have since raised the issue to our Engineering team for assessment and to investigate what's causing the issue. 

 

Kindly await updates within the next 24hrs. 

 

-Ahra_G

 

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Moderator

Hi @clontarf

 

The assigned Engineer has successfully booked an appointment for you tomorrow, 13 February 2020 between 8AM - 12PM. 

 

Should you have further queries, you may directly reply to the SMS sent by our Engineering team or let us know here.

 

Thanks!