nbn outage

haribhatta75
Level 2
I have lost the internet connection. I have rebooted the modern for many times. At the moment, the modern has power, downstream and upstream all green, but online indicator is off. Can somebody help? Thanks
1 REPLY 1
Ahra_G
Moderator

Hi @haribhatta75,

 

We recommend to always visit our Service Status page to check for maintenance/outage: https://support.tpg.com.au/servicestatus

 

If your address is not listed, please send me a private message and we'll help sort out your service. 

 

-Ahra_G