no internet connection

[Riezl]

Hi @vinnis2010,

Welcome to TPG Community!

We'd like to check what is causing the issue and help with the resolution. Please PM us your TPG customer ID, username and complete address.

To send a PM, please refer to this link: How do I private message (PM) in the community 

[Riezl]

Thanks for providing the account details via PM, @vinnis2010.

We have escalated the issue to our Engineering Team and a case engineer will contact you within the day to discuss the progression of the case.

If there's a need for us to send a technician, you will be advised.

Let us know via PM should you have a preferred contact number and time.

[vinnis2010 · Accepted solution]

Thank you for your help,
my internet had been fix and working really well now.
Thanks again and have a good one