ping

Woodings2018
Level 2

last wednesday we upgraded from adsl to fttp both were TPG packages adsl 50mbps and FTTP 100Mbps now the speed is great average between 90-100mbps even at peak time. i used to get 50mbps all day long on the adsl and i would get max 40ping but now im lucky to see under 100ms ping and in the evening when i want to game online is minimum 200ms ping with using ethernet cables lastnight was 350 ping making unplayable is there a way to resolve this? i thought overall this package would be better but so far its been dissapointing.

TIA

3 REPLIES 3
Ahra_G
Moderator

Hi @Woodings2018,

 

We recommend doing this test via wired connection. Send us a private message and we'll help get this sorted. 

 

-Ahra_G

david64
Master

@Ahra_G . I think the user was using a wired, ie. ethernet connection.

"minimum 200ms ping with using ethernet cables lastnight was 350".

 

Hi @Woodings2018 . Do  tracert google.com.au

Copy and paste the result in your reply.

Tony-M
Level 2

This moderator is useless. All they do is tell people to send private messages and then nothing happens.