I've just upgraded to FTTP ultrafast, but my ping is now atrocious between 7.30 and 10.30pm. Every day I'm the only user in gaming lobbies with ping in the 250 range on ethernet until late at night when it drops back down to the teens. This was not the case at all last month when I was still on FTTN. What's the point in paying for the best and getting this experience?   I understand the speed isn't going to be the best at this peak time, but this ping is unacceptable. ... View more

After years of flawless internet performance with TPG, over the last week significant and persistent packet loss and spiking ping that is rendering online gaming impossible has cropped up. At first I thought it might be a temporary issue related to congestion since the first instance last Friday occurred at 5pm, and about half of the days since there's been little to no further issue.    But now I'm making this post because the internet is completely stuffed and it's 2am so I think network congestion can be ruled out. I've just run a couple of different tests and attached screenshots of the results. The first is a command prompt ping to google.com which I ran for about a minute, and the second is a more comprehensive ping test to seven servers across the globe which ran for about 5 minutes during which there were 16 huge lag spikes.   The internet as a whole still works just fine and these lag spikes usually pass in a few hours but I'm sure they'll be back so hopefully someone can help me find a permanent solution. I've been pretty happy with TPG up until this point and I'd prefer to stay. ... View more